Breadcrumbs

Managing users created

The "Administration → User management" tab allows you to view all users of the application and to change their user data. You have the option of calling up more information (detailed view) about every user. You can change personal data, the language and the site access rights in the detailed view.

Opening the detailed view of user

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  1. "User name" column

  2. User name of a user

Proceed as follows to open the detailed view of an operation:

  1. Click on the name of the required user in the "User name" column.

→ The detailed view of the user opens.

The detailed view of the user is divided into "Profile", "Settings", "Permissions" (optional) sections.

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Changing access data

Access data

The access data Merchant and username for the user can only be changed by NEXI Helpdesk for security reasons.

The password can be changed by editing the access data. After creation of password, please remember to copy the password. Once saved you will just able to override it.

Changing personal data

You can change personal data by using the "Edit profile" button.

Changing the language

You can change the language displayed to the user by using the "settings" tab.

Deactivating/activating access rights for the user

In order to enable a tab or an action for the user, you must activate the corresponding permission in the detailed view of the user.

Proceed as follows to activate or deactivate the site access rights for the user:

  1. Open the detailed view of a user.

  1. Click on the "permissions" tab and click on "Edit profile" button.

→ The necessary permissions can be selected. After selection click on save profile.

  1. Activate or deactivate permissions. A description of the permissions can be found in the table below.


Showing and hiding site access rights

When you activate a higher-level permission (indicated in bold type), the corresponding lower-level permissions are selected. you can individually de-select the low level user rights.


You can use the "New user" button to create a new user for your application in the tab "Administration → User management". By creating new users, you can grant several persons access to the application. This has the advantage of allowing you to assign areas of responsibility and view activities by every user in the application.

Creating a new user

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  1. "Create new user" button

Proceed as follows to create a new user:

  1. Click on the "Create new user" button.

→ The "Create new user" window appears.

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  1. Profile and Account Details

  2. Settings

  3. Permissions

User name of the new user

You cannot change the user name after creating the user. The user name can only be changed by NEXI Helpdesk for security reasons.

Password for the new user

You cannot enter a password for the new user. The new user will be automatically sent the password valid for use with their access data. You can change the password in the user management once the user has been created. Make sure that you change the password before handing over the access data. Otherwise, your password may be passed on to unauthorized persons.


  1. Enter the user name and password.

  1. Enter the personal data.

  1. Select the localization data and search settings.

"Time zone" input field

Operations can only be displayed and created with the correct time data as long as you have selected the right time zone for the user.

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  1. Select the site access rights. A description of the site access rights can be found in the Manage User Section.

Showing and hiding site access rights

When you activate a higher-level site access right (indicated in bold type), the corresponding lower-level site access rights are shown. All lower-level site access rights are shown in Fig. Site access rights.

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  1. View operations

  2. Change operations

  3. Analytics Data Products

  4. Customers

  5. Settlement files

  6. Batch files

  7. Data Export

  8. Administration

  9. Terminal

  10. Blacklist

  11. Blacklist securepay

  12. Whitelist

  13. Whitelist securepay